Shipping Information

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• Free Shipping: Enjoy complimentary shipping on all orders delivered to UAE and Seychelles.

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• International Shipping: For orders outside UAE and Seychelles, please contact our customer service team for shipping options, costs, and delivery times. We are committed to ensuring your order reaches you wherever you are, and our team will assist you in finding the best shipping solution tailored to your needs.

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• Delivery Times: Shipping times may vary depending on your location. Our customer service team will provide you with tracking information once your order has been processed.

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• Customs and Duties: Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer and will be collected at the time of delivery.

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Order Not Delivered

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In the event that your order is not delivered, missing or lost, please reach out to our customer care team via email at contact section. If the package is declared lost by the shipping provider, we can issue you a replacement, store credit or refund.

If your order is stated as delivered on the tracking information but the parcel is unable to be located, customers must reach out to our customer care team, within 5 days of the delivery date stated on the tracking.

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We do not accept claims for stolen parcels, so orders delivered to the correct location with proof of delivery, are not eligible for reimbursement.

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​For any questions regarding shipping or to inquire about shipping to a specific country not listed here, please don't hesitate to contact our customer service team. We are here to assist you every step of the way.