Returns
-
Eligibility: We accept returns on unworn, unwashed bikinis with all tags and liners intact within 30 days of delivery.
​
-
Refund Options: You can choose between a refund to your original payment method or store credit.
​
-
Return Process:
-
Contact Us: Please contact our customer service team to initiate the return process. You can reach us in the contact section
-
Return Authorization: Our team will provide you with a return authorization and instructions for shipping your item(s) back to us.
-
Packaging: Pack the item(s) securely in the original packaging, include a note with your name, order number, and reason for return.
-
Shipping: You are responsible for the cost of return shipping, unless the return is due to our error (e.g., wrong item sent).
-
Inspection and Processing: Once we receive your return, our team will inspect the item(s) and process your refund or store credit within [specify timeframe, e.g., 3-5 business days].
-
-
Exchanges: At this time, we do not offer direct exchanges. If you need a different size or style, please return the item(s) for a refund or store credit and place a new order for the desired item(s).
​
Exceptions
-
Final Sale Items: Items marked as final sale are not eligible for return or exchange.
-
Hygiene and Safety: For hygiene reasons, bikini bottoms must be tried on over underwear without removing the protective adhesive strip. If this strip has been removed or tampered with, we will not accept the return.
​
Contact Us
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at the contact section. We're here to assist!